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Setting Up a Payee (Electronic & Check)
Electronic Payments
- Click on ‘Payees’ from the Bill Pay menu.
- Click on ‘Add Payee’ which is located to the right of that page.
- Enter Payee Name, Payee Zip Code and your account number with that payee (all information should match the information provided on your billing statement). Click 'Submit'.
- The Payee Name will prefill and the payment type will indicate that this payee you are setting up is electronic. Fill in the Payee Alias field to customize the way your payee list will sort. (*Note: The name on the actual payment will be made payable to the name listed in the Payee Name field.) Click 'Submit'.
Check Payments
If no Electronic Payee Match was found, the payee then must be set up as a check payee.
- Click on 'Add Check Payee'.
- Enter the payee information in the required fields. Fill in the Payee Alias field to customize the way your payee list will sort. (*Note: The name on the actual payment will be made payable to the name listed in the Payee Name field.) Click on ‘Submit’. (A check payee is any payee that is not in the electronic payee database.)
When payees are added, they can be viewed by clicking on ‘Payees’.
Deleting a Payee
- Click ‘Payees’ from the Bill Pay menu.
- Find the payee you wish to delete.
- Click ‘Delete’ to the right of the payee you’d like to delete.
- Confirm the deletion by clicking ‘Delete’.
Note: You cannot have any scheduled payments against the payee before deleting.
Setting Up Payments
- Click ‘Add payment’ from the Bill Pay menu.
- Select the account you want to pay bills out of from the ‘Pay from account’ drop down menu. From the ‘Payee” drop down menus, select the payee. Enter the dollar amount of the payment and any memo information. (Note: Memo information is transmitted on check payments only.)
- Choose the frequency of the payment. The default is set to One-Time payment. For recurring payments, enter the *expiration date of the payment and whether or not the amount is different for each payment.
- The ‘Payment Description’ field is for your records only. It does not print on the payment.
- When the payment information is complete, click ‘submit’.
*Please note that if you are setting up a weekly, bi-weekly, semi-monthly, monthly, quarterly, semi-annually or annual payment, you have the option to put an expire date in the field that says "Expiration Date", or if you do not want the payment to expire, you can place a checkmark next to the ‘this payment has no expiration date’ block. It is necessary to schedule the Expiration Date a day after the last scheduled payment date.
- Payments can also be set up using the Quick Payment Method. This link allows you to select only the payees you want to pay as a one time payment. Place a check mark in the box located to the left of the payee. Once all payees have been selected, click ‘Submit’ at the bottom of the page. From the next page, put the date you’d like the payment to be sent, memo field (Note: Memo information is transmitted on check payments only.), the account to make the payment from, and the amount. Click ‘Submit’.
Editing Payments
- Click ‘Pending Payments’ from the Bill Pay menu.
- Click the box located to the left of the payment for each payment you want to edit. Then click on the ‘Quick Edit’ button. You can change the amount, memo, and account from which the bill is paid. Click ‘Submit’.
- If you need to edit the payment date for a scheduled payment, click ‘Edit’ located to the right of that payment. You can change the payee, amount, memo, account from which the bill is paid as well as the payment date. Click ‘Submit’. Clicking ‘Submit does not duplicate the payment.
Deleting a Payment
- Click ‘Pending Payments’ from the Bill Pay menu.
- Find the payment you wish to delete.
- Click ‘Delete’ located to the right of that payment.
- Confirm the deletion by clicking ‘Delete’.
Viewing Detailed Payment Information
- Click ‘Pending Payments’ from the Bill Pay menu.
- Click ‘View’ located to the right of that payment. This displays the payment details of scheduled payments (payments that have not processed).
- Click ‘Close’ to close the window and return to the scheduled payments list.
View Payment History
- Click ‘History’ from the Bill Pay menu.
- From the ‘View Payment History For’ drop down menu, you have the option to view history for the last 7, 15, or 30 days. You may also take the option to view and sort a range of payments by selecting ‘Search Payment History’.
- You can view the details of the processed payment by clicking ‘View’ to the right of the payment.
To view FAQs about Bill Pay, click here.
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