Fulton County Q&A

What do I have to do as a customer? 
Quite simply, you do not have to do anything.  All your accounts remain the same, along with your checks, debit cards, interest rates and terms. 

Will the people at Neighbors Bank be the same?
The same friendly people who serve you today as Neighbors Bank representatives will continue serving you at Security Bank.

Will banking decisions be made locally?
Yes. We will remain a locally based bank with the authority to make decisions based on our knowledge of Fulton County and the surrounding north metro communities. 

Will I have to make any changes to my checking or deposit accounts?
No.  Your accounts will remain the same as they are today.  Your checks will be honored as usual.  When your supply of checks runs low, you can reorder just as you normally would.

Will rates on my CDs or savings accounts change?
We will continue to honor the interest rates on all current CDs and other deposit accounts.  As with any rate-sensitive accounts, interest rates are subject to current market conditions.

Will there be any changes to my loan?
No.  Your loan payments and terms remain the same for the duration of the loan.

Will service charges or fees go up?
There are no plans at present to change service charges and account fees.  If we make any changes in those fees, we will always give you advance notice.

When will the bank change its name?
We changed from Neighbors Bank to reflect our new identity as Security Bank of North Fulton on October 16.

Will banking hours change?
We have no plans to make changes to our banking hours.  Our lobby and drive-thru hours are Monday through Friday from 8:30 until 5:00.

Will there be any new or different banking products available?
Later this year, we will introduce new convenient and enhanced services to make banking with us an even better experience. We will tell you about these new services in detail as we get close to their introduction dates.

How can I find out more about Security Bank?
Security Bank was founded in 1988.  Our community banks have 21 locations in Middle Georgia, Coastal Georgia, North Fulton and Cherokee County.  We proudly serve over 40,000 personal and business customers with exemplary customer service.  We are the fourth largest bank holding company based in Georgia with $2.0 billion in assets.  Security Bank stock is traded on the NASDAQ under the symbol “SBKC.” 

What if I have other questions?
You are welcome to contact us, or any of our friendly service representatives, in our main office at 2380 Old Milton Parkway in Alpharetta at 770-343-6255.